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Saturday, 21 July 2007
Twaddle's a great word and isn't used enough!
I've just been to the Post Office trying to post my 4 page complaint to BT and now I've ended up with a complaint to Royal Mail!
Here's the offending letter:

Apparently this letter would bring the entire postal system in the UK to a halt. Why?
Because it's got a tiny flap on it which means it would be classed as a large letter instead of a letter. Net result is an extra 20p or so. Not that big a deal when you look at it as 1 person but just imagine how many people they have conned into paying more postage. Cards with badges are more expensive to post so if you're getting a card from me, don't expect a badge!
According to Royal Mail, 21 billion items a year. Even if only 1% are overcharged by 20p, that's (21 billion x 1% x £0.20) is £42 million.
Pricing in proportion is a giant ripoff from Royal Mail who were targeting eBay sellers for extra revenue.
The fact that you need a ruler and scales for every letter you post is just plain daft!
Anyhow, here's the letter before:

And here's how I have stopped Royal Mail from collapsing:

The fact that post offices are rare around here, it was a car journey to a post office who wanted to overcharge me. I've come back home, taped it up and it's ready to go as normal mail on Monday.
There is a deeper point here that is we as consumers need more choice. BT and Royal Mail are monopolies in their own industries and that's bad for us. Unless your a lucky so-and-so who lives in a cable enabled area, you're more-or-less tied to BT and unless you want to pay between £5 and £10 for every letter via courier, your stuck with Royal Mail.
The sooner we have an alternative telecoms provider and a new mail company for consumers, the world will be a better place!
(Incidently, I have no complaints with Royal Mail - I can't deliver a letter 200 miles away for under £2.00 - but all I want is a nice clear pricing system that doesn't involve me working out whether a tiny flap takes my letter over 5mm thick.)
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David
Another postal strike is on it's way today and tomorrow for anyone who's interested - http://news.bbc.co.uk/1/hi/...
Written on Wednesday 25 July 2007 at 09:20:42 GMT (Permalink)